Pagreklamo

An pagreklamo iyo an sarong porma nin komunikasyon na nagpapahayag nin dissatisfaction maski na ngani aktwal na na-eksperensyahan an subjective na pagmati kan dissatisfaction o bako.^[2] Posible iyan na magsirbe nin sarong lawig nin intrapsychic asin interpersonal na mga katuyuhan, kabali an pagkonektar sa iba na nakamati nin kaagid na pagkasuya, reinforcing nin sarong sentido nin sadiri, o sarong cathartic na ekspresyon nin personal na emosyon.^[3]

Toltolan

↑ Hyken, Shep. "Oldest Customer Service Complaint Discovered: A Lesson from Ancient Babylon". Forbes (in English). Retrieved 2023-10-23.
↑ Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences." (in en). Psychological Bulletin 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274. http://doi.apa.org/getdoi.cfm?doi=10.1037/0033-2909.119.2.179.
↑ Berry, William. "The Psychology of Complaining". Psychology Today. Retrieved 19 March 2022.

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[1] Hyken, Shep. "Oldest Customer Service Complaint Discovered: A Lesson from Ancient Babylon". Forbes (in English). Retrieved 2023-10-23.

[:0-2] Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences." (in en). Psychological Bulletin 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274. http://doi.apa.org/getdoi.cfm?doi=10.1037/0033-2909.119.2.179.

[3] Berry, William. "The Psychology of Complaining". Psychology Today. Retrieved 19 March 2022.

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